Can I check production progress or make adjustments during order fulfillment?

1. Production Progress Updates

For custom or bulk orders, a dedicated contact person will serve as your communication liaison. We proactively update you on production milestones—whether regularly or at key stages (e.g., sample approval, material procurement, custom printing completion, product warehousing)—ensuring clear visibility into your order status. You may also contact your liaison anytime for the latest updates.

2. Feasibility Assessment for Order Adjustments

We understand market fluctuations and strive to accommodate reasonable adjustment requests within practical limits.

① Optimal Timing for Adjustments: For design modifications (e.g., logo repositioning, minor size tweaks), we recommend prompt communication during early production stages (before material cutting and core processes commence). Adjustments made at this stage offer maximum flexibility with minimal impact on costs and delivery timelines.

② Coordination and Evaluation: We will swiftly assess the technical feasibility of adjustments, their impact on molds, potential additional costs, and effects on delivery timelines based on current production progress. All changes will be executed only after clear communication and mutual agreement with you.

③ Late-Stage Adjustment Notes: If an order has entered mid-to-late production (e.g., printing or molding completed), adjustments may cause significant rework and delays. We will transparently communicate all implications and collaborate with you to determine the most prudent solution.

We are committed to being your reliable custom food packaging partner. Whether for custom coffee sleeve, takeout box, or biodegradable food container orders, we strive to provide flexible communication and coordination services while ensuring quality and efficiency.