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What should I do if the product I receive has quality issues?
If the product you receive has quality issues (such as damage, incorrect dimensions, printing defects, or performance failing to meet agreed standards), please follow this efficient process for resolution.
2026 01 09
Can I check production progress or make adjustments during order fulfillment?

We prioritize transparency and collaboration during production. Track progress through your dedicated account and efficiently communicate any adjustment requests with us.
2026 01 08
What shipping methods does Uchampak offer?

We offer diverse logistics options for your orders. Flexibly combine international trade terms and shipping methods based on your delivery timeline, cost budget, and destination.
2026 01 07
What payment methods does Uchampak accept?
We offer multiple corporate payment methods tailored for international trade cooperation, balancing global customer needs with transaction security. Specific options include
2026 01 06
What is the standard delivery time for your products?
Our standard delivery time ranges from 15 to 35 days. The exact duration is determined based on the specific order details, with key factors including
2026 01 05
What is the minimum order quantity (MOQ) for your products?
Our Minimum Order Quantity (MOQ) policy balances flexibility and efficiency. Specific quantities are determined based on product type and customization level, aiming to secure the most favorable costs for you.
2026 01 04
How do I place an order and receive products?
To ensure smooth collaboration, we have established a clear ordering process. From initial requirements alignment to final delivery, our team will support you at every step.
2025 12 29
Are Uchampak samples free? How long does prototyping take?

We welcome you to verify products through samples. Specific sample provision policies and lead times will be determined based on the customization requirements of your selected products.
2025 12 29
Does Uchampak offer OEM & ODM services?
We support both OEM and ODM models. Leveraging our in-house factory, we provide end-to-end customized food packaging solutions from concept to finished product.
2025 12 29
 What customization services does Uchampak offer? Can you print our logo?
We offer comprehensive packaging customization services. From brand logo printing to structural and functional optimization, as a manufacturer, we can fully meet your personalized needs.
2025 12 26
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Our mission is to be a 100-year-old enterprise with a long history. We believe that Uchampak will become your most trusted catering packaging partner.

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